The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.
Used for in-house, local and toll-free calls only. Price is complimentary.
The installation fee is $100.00 plus tax plus price of all calls. DID
lines can be used for Long Distance, minimal PC and fax can work as well.
The following are enhancements that can be added to a DID Line:
Speaker Phone @ $190 per day, hardware rental only, price does not include phone line.
Voicemail capabilities are complimentary.
B1 Telephone Lines
Outside line, not connected to the hotel switchboard. (Dedicated Number)
This line should be ordered when a client requires continuous use for PC, faxing or willbe using the phone to make outside calls on a constant basis.
The hotel operators need (2) days notice before we can activate the lines. The phonecompany/hotel operators require minimum (2) weeks notice for more than (2) lines.
Broadband Access – T1.5 or greater (Call for price quote)
DSL (Call for price quote)
Devices - The set-up fee is $50 per device.
Guest Room Calls
Type of Call Instructions Rates
EMERGENCY 911 No Charge
Room to Room 7+room number No Charge
Local 9+Number (3 mile radius) Local Rate $1.00 per call
800/888/8xx toll free 9+1+Number Complimentary
Long Distance Domestic 9+1+Number AT&T Operator assisted rate less 50% of surcharge; $6.17 first minute; $1 per additional minute
International 9+011+CC+CC+Number AT&T Operator assisted rate (by country)
Local, Long Distance and International Calls will be billed to your account only when the call is answered.
Applicable Taxes will be added • Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the
AT&T Operator for the rate of an Operator Assisted Call. Hilton subscribes to AT&T Long Distance
and Operator Services. Verizon is our local carrier. You have the right to
reach other long distance carriers from the telephone, and you may do so by
dialing the access code provided by that carrier. Direct Complaints to:
Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY 12223
Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.
To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.
Integrated Services Digital Network (ISDN)/T1 Speeds
128kb lines for Internet access (Inquire)
Higher speed ISDN lines available (Inquire)
1.5 megabyte (options) (Inquire)
Service provided by Zoom
.HD video and high quality audio
.Up to 500 video participants
.Screen sharing and full suite of collaboration feature